Business Tips

5 Reasons Every Kirana Store Should Become a CSP in 2026

Admin
July 31, 2026
2 min read

A Small Investment, A Big Opportunity

India has over 13 million kirana stores, and a growing number of them are transforming into Customer Service Points (CSPs) that offer banking and financial services to their local community. This shift is not just good for customers who no longer need to travel to a bank branch — it is also one of the most profitable side businesses a retailer can add with almost no additional infrastructure.

Top 5 Reasons to Become a CSP

  • Extra income through commission on every AEPS, DMT, and recharge transaction
  • Increased daily footfall as customers visit for both shopping and banking
  • No need for a separate shop or heavy investment — works from your existing counter
  • Builds long-term trust and loyalty within the local community
  • Access to a wide range of services: AEPS, money transfer, bill payments, recharge, and travel bookings

A CSP counter is not an added expense — it is an added revenue stream that pays for itself from the very first transaction.

Getting Started is Simple

Signing up as a CashPays retail partner takes only a few minutes. Once onboarded, retailers get access to a dashboard to track transactions and commissions in real time, along with dedicated support to help them grow their financial services business.